Refund policy

A retail refund refers to the procedure by which a customer returns a purchased item to the store and is reimbursed. In general, the customer is required to present valid proof of purchase, such as a receipt, and must return the merchandise in its original condition within a designated timeframe. It is important to note that refund policies may differ among retailers; therefore, customers are advised to carefully consult the specific store’s terms and conditions prior to initiating a return.

Classic Closet – Return & Exchange Policy
At Classic Closet, we want you to love your purchase. If you are not completely satisfied, we offer exchanges under the following conditions:

Exchange Policy
Items may be exchanged within 15 days business days from the date of purchase.
Exchanges are allowed for the same value as the original as the original purchase price.
We do not offer refunds to the original form of payment.

Eligibility Requirements/To Qualify for an Exchange
Items must be unworn, unwashed and in the original condition.
All tags must be attached
Receipt or proof of purchase is required

Non-Exchangeable Items
The following items are final sale and cannot be exchanged:
* Sales or clearance items
* Accessories (if applicable)
* Items that appear worn, washed or damaged

Online Orders
If your purchase is made online, you must contact us within 15 business days of delivery to request an exchange. Customers are responsible for returning shipping costs unless the item arrives damaged or incorrect.

Contact Us
For exchange requests or questions, please contact us at: Class Closet Customer Service.